Last updated: October 2026
This policy explains how Shenzhen Tianyi Shengtang Printing Co., Ltd. (“we”, “us”) collects, uses and protects personal information when you visit this website or contact us. We are a B2B packaging manufacturer; we do not sell to consumers and do not operate accounts on this site.
Information We Collect
We collect only the information you choose to give us:
- Enquiry details โ name, company, business email, phone number, product specifications, file uploads and messages you send when requesting a quote or sample.
- Technical data โ IP address, browser type, device type, referring page and pages visited, collected through server logs and analytics cookies.
- Correspondence โ the content of emails and messages exchanged with us, retained for quality and legal record-keeping.
We do not collect special-category data (such as health or political opinions), and we do not knowingly collect data from children.
How We Use Your Information
- To respond to enquiries, prepare quotations and arrange sample production.
- To manage the commercial relationship, including order processing, quality documentation and delivery records.
- To comply with legal obligations, including tax, export-control and product-safety record keeping.
- To improve this website through aggregated, anonymised usage statistics.
We do not sell personal information, and we do not share it for third-party advertising.
Legal Basis for Processing (GDPR)
Where the GDPR applies, we rely on: performance of a contract (where processing is necessary to respond to your enquiry or fulfil an order); legitimate interests (for website security and aggregated analytics); and legal obligation (for statutory record keeping).
Retention Periods
Quotation enquiries that do not proceed into orders are retained for 24 months. Order-related records, including technical specifications and quality certificates, are retained for 7 years to satisfy product-safety and traceability requirements. Web server logs are retained for up to 26 months in aggregate form, then deleted.
International Transfers
Our production facility is located in Shenzhen, China. Enquiry data you submit is therefore processed in China. Where we transfer personal data outside the EEA or UK, we rely on appropriate safeguards including standard contractual clauses. Because you are a business contact rather than an EU/UK resident consumer, we consider the transfer covered by your informed instruction to contact us.
Third-Party Services
This website does not use Google Analytics or any other third-party analytics service, and sets no advertising or social-media tracking. Traffic data comes from our own web server logs, which are used in aggregate and are not linked to individual visitors by cookie.
For the cookies and browser storage that this site can use, see our Cookie Policy.
Your Rights
If the GDPR applies to you, you have the right to request access to your personal data, correction of inaccuracies, erasure, restriction of processing, and a portable copy of the data you provided. You may also object to processing based on legitimate interests and lodge a complaint with your national supervisory authority.
To exercise any of these rights, email tystwendellwang@aliyun.com. We respond within 30 days.
Data Security
Enquiry data is transmitted over HTTPS and stored in access-controlled systems. We restrict access to staff who need it to handle enquiries and fulfil orders, and we apply the same controls to technical drawings and artwork you share with us.
Intellectual Property and Confidentiality
Artwork, dielines and technical files you send us remain your property. We use them solely to evaluate and produce your order, and we do not publish them or share them with third parties without your written consent.
Contact
Shenzhen Tianyi Shengtang Printing Co., Ltd.
No. 1, Lane 1, Xin Feng 2nd Road, Nianfeng Community, Pingdi Subdistrict, Longgang District, Shenzhen, Guangdong, China
Email: tystwendellwang@aliyun.com